Last updated: August 2026

Welcome to M17 Signature. These Terms & Conditions govern your use of our website and the purchase of products and services from M17SIGNATURE LTD.

By using this website or placing an order, you agree to these Terms & Conditions.

1. About Us

M17SIGNATURE LTD is registered in Northern Ireland.

Company Number: NI737565
Registered Office: 16 Jocelyn Avenue, Belfast, BT6 9AX, Northern Ireland
Email: hello@m17signature.com
Telephone: +44 7466 680204

2. Products

We make every reasonable effort to ensure that product descriptions, photographs, prices and specifications displayed on our website are accurate.

Product colours and appearance may vary slightly depending on your device or screen settings.

Where product specifications such as length, weight, closure type or style are provided, these details are displayed on the relevant product page.

3. Prices

All product prices are displayed on the website at the applicable price for the product.

Any applicable delivery charges will be displayed before you complete your order.

M17 Signature reserves the right to correct pricing or product information errors where necessary.

4. Placing an Order

When you place an order through our website, you are making an offer to purchase the selected product.

After placing an order, you will receive an order confirmation by email.

An order is subject to product availability and successful payment.

5. Payment

Payment must be completed using the payment methods available at checkout.

We do not consider an order complete until payment has been successfully received.

6. Delivery

Available delivery options, charges and estimated delivery information will be displayed during the checkout process.

Delivery times may vary depending on the destination, delivery service and circumstances outside our reasonable control.

If there is a significant delay affecting your order, we will provide appropriate information where possible.

7. Returns, Cancellations & Refunds

Customers purchasing online may have statutory cancellation and refund rights under applicable UK consumer law.

Our specific Returns & Refunds Policy explains how to request a return, cancellation or refund and any applicable conditions.

Nothing in these Terms & Conditions is intended to remove or restrict rights that cannot legally be excluded.

8. Faulty or Incorrect Products

If you receive a product that is faulty, damaged or not as described, please contact us promptly with your order details and relevant information about the issue.

Your statutory consumer rights remain unaffected.

9. Custom-Made Products

Where a product is specifically made or customised according to a customer’s requirements, different cancellation or return rules may apply depending on the circumstances and applicable law.

Any specific conditions relating to custom-made products will be communicated before the order is confirmed.

10. Website Content

All reasonable care is taken to keep the information on this website accurate and up to date.

However, we do not guarantee that every page or piece of information will always be completely free from errors or omissions.

11. Intellectual Property

Unless otherwise stated, content appearing on this website, including text, branding, graphics, photographs and other materials, belongs to M17SIGNATURE LTD or is used with appropriate permission.

You must not reproduce, copy, distribute or commercially exploit website content without permission.

12. Privacy

Personal information provided through this website is handled in accordance with our Privacy Policy.

Please read our Privacy Policy for information about how we collect, use and protect personal information.

13. Limitation of Liability

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

We do not seek to exclude or restrict your statutory consumer rights.

14. Changes to These Terms

We may update these Terms & Conditions from time to time.

The latest version will be published on this page with the relevant update date.

15. Governing Law

These Terms & Conditions are governed by the applicable laws of Northern Ireland, subject to any mandatory consumer rights that apply to you.

16. Contact Us

If you have any questions about these Terms & Conditions, please contact:

M17SIGNATURE LTD
16 Jocelyn Avenue
Belfast, BT6 9AX
Northern Ireland

Email: hello@m17signature.com
Phone: +44 7466 680204