Privacy Policy
Last updated: August 2026
M17SIGNATURE LTD (“M17 Signature”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website.
This Privacy Policy explains what information we collect, how we use it and the choices available to you.
1. Who We Are
M17SIGNATURE LTD
Company No.: NI737565
16 Jocelyn Avenue
Belfast, BT6 9AX
Northern Ireland
Email: hello@m17signature.com
Phone: +44 7466 680204
2. Information We Collect
Depending on how you use our website, we may collect:
Your name
Email address
Telephone number
Billing and delivery address
Order and purchase information
Account information, where you create an account
Information you provide when contacting us
Information relating to returns, refunds or customer support
Website usage and technical information, such as IP address, browser type and device information
3. How We Use Your Information
We may use your information to:
Process and fulfil your orders
Arrange delivery
Provide order confirmations and updates
Respond to enquiries
Process returns, refunds and customer service requests
Manage your customer account
Improve our website, products and services
Maintain website security
Comply with legal and regulatory obligations
4. Payments
Payments are processed through the payment service providers made available at checkout.
M17 Signature does not need to store your complete card details when payment is processed through an external payment provider. Payment providers may process your information according to their own privacy policies.
5. Delivery
To fulfil your order, we may need to share relevant information, such as your name, telephone number and delivery address, with delivery or fulfilment providers.
Only information reasonably required to complete the delivery will be shared.
6. Cookies
Our website may use cookies and similar technologies to provide essential website functions, remember preferences, understand website usage and improve your experience.
Where required, we will request your consent before using non-essential cookies.
7. Marketing Communications
If you choose to subscribe to marketing communications, we may use your email address to send information about new products, offers, services and other M17 Signature updates.
You can unsubscribe from marketing communications at any time by using the unsubscribe option provided in our emails or contacting us.
8. Sharing Your Information
We may share relevant personal information with trusted service providers who help us operate the website and fulfil orders, including:
Website and hosting providers
WooCommerce and related website services
Payment providers
Delivery and fulfilment providers
Email and communication providers
Professional advisers where necessary
Government or regulatory authorities where legally required
We do not sell your personal information.
9. How We Protect Your Information
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.
However, no online transmission or electronic storage system can be guaranteed to be completely secure.
10. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, maintaining appropriate business records, resolving disputes and meeting legal or regulatory requirements.
11. Your Rights
Depending on the circumstances and applicable law, you may have rights concerning your personal information, including the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of certain information
Object to or request restriction of certain processing
Request transfer of certain information
Withdraw consent where processing is based on consent
To exercise your rights, contact us at hello@m17signature.com.
12. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.
13. Children’s Privacy
Our website is not intended to knowingly collect personal information from children.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page together with an updated revision date.
15. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact:
M17SIGNATURE LTD
16 Jocelyn Avenue
Belfast, BT6 9AX
Northern Ireland
Email: hello@m17signature.com
Phone: +44 7466 680204